Ground // Meet and Greet

• Meet and Greet services throughout Europe
• Transfer services (by coach, plane or charter trains)
• transfers to and from ports and airports
• Hotel Reservations
• Meet and Greet Airport Assistance
• Hotel Courtesy Assistance
• Branded Hospitality Desk
• Passenger attendance with well trained multilingual staff
• Pre and Post cruise arrangements including first class accommodation
• A dedicated staff of ground-hostesses to provide assistance for passengers, embarkation, disembarkation and check-in procedures.

Port Agency

• Luggage handling in all European ports
• For multi-port agency attendance we are able to achieve substantial reduction from the agency fees through our Network of related service providers
• Our European offices handle operations 24/7 and is always prepared to insure a swift resolution to any challenge our clients may face.
• ULA will keep our principals constantly informed of the latest Immigration, Customs and Harbor regulations in each of the ports in its Network.
• ULA will negotiate with all ports best possible volume rebates on behalf of our principals
• Dependable and fast financial and accounting supervision with standardized D/Accounts in all ports.
• Handling of Provisions, Fresh water, Cleaning, Garbage collection, Fuel, Collection of oily waste, Repairs, Marpol certificates, Medical assistance for crew & guests, Loading/Unloading of goods, Storage & delivery of goods, Stevedores, Cranes, Mail & courier service, Diving
• Berth requirements
• Legal & commercial representative
• Ships chandlers
• Security arrangements

Shore Excursions

• Tailor made shore excursions to destinations throughout Europe
• Special excursions for leisure activities such as wine tasting, trekking or archaeological visits.
• Shore excursions during Canal transits
• ULA offers tailor-made shore excursions to pamper each operator’s requirements individually based on passengers’ average age, nationality, culture, religion and particular interests.
• All our local subcontractors and vendors are carefully selected based on our unique knowledge.
• VIP services
• organized excursions
• personalized tours and leisure activities
• Local Tour Guide Assistance
• Car Hire Reservations
• Varied shore excursion programs
• Modern air-conditioned motor coaches

Shore Excursions

• Tailor-made excursions to guest specification
• Local official multilingual tourist guides
• Sport & adventure tours
• Family excursions
• Cultural tours
• VIP and luxury tours
• Corporate & group/incentive excursions
• Golf tours & reservations
• Last minute booking facilities
• Local offices in all key destinations for 24 hour reservations
• Extended Land Programs
• Tailor Made Private Arrangements